Privacy Policy

Last Updated: 18/05/2026

Introduction

This Privacy Policy explains how DARSHIL GREEN ENERGY PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you access our website, purchase our products, or use our services related to electronics, electrical products, and related consumer goods.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, request information, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company or business details (if applicable)
  • GST/VAT details (if applicable)
  • Payment and transaction details
  • Information submitted through inquiry forms, support requests, or communication channels

Technical & Usage Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Pages visited and session duration
  • Cookies and similar tracking technologies

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use the collected information for:

  • Processing and fulfilling orders
  • Providing quotations and product information
  • Managing customer inquiries and support requests
  • Delivering products and order updates
  • Improving website functionality and user experience
  • Sending promotional emails or updates (only with consent)
  • Detecting fraud, misuse, or unauthorized activity
  • Complying with legal and regulatory requirements

Product & Service Information

Our website provides information related to electronic and electrical products, including specifications, descriptions, pricing, and availability.

While we aim for accuracy:

  • Product details may change without prior notice
  • Images are for representation purposes only
  • Minor variations in appearance, packaging, or specifications may occur

Product performance may vary depending on usage conditions, compatibility, and handling.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

However, we may share information with trusted third parties for business operations, including:

  • Payment gateway providers
  • Courier and logistics partners
  • Customer support and IT service providers
  • Government authorities, when required by law

All third parties are required to protect your data and use it only for authorized purposes.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve user experience
  • Analyze website performance
  • Remember preferences
  • Enhance security

You may disable cookies in your browser settings, but some website features may not function properly.

Data Retention

We retain personal data only as long as necessary for:

  • Order processing
  • Customer support
  • Legal and accounting requirements
  • Compliance with applicable laws

After this period, data is securely deleted or anonymized.

Data Security

We implement reasonable security measures to protect your data against:

  • Unauthorized access
  • Data loss or misuse
  • Alteration or disclosure

However, no online system is completely secure.

Service Communications

We may contact you regarding:

  • Order updates
  • Delivery notifications
  • Customer support
  • Product-related information
  • Important service announcements

These communications are necessary for completing transactions and providing support.

Third-Party Links

Our website may include links to third-party websites.

We are not responsible for:

  • Their content
  • Their privacy practices
  • Any transactions made on external sites

Users should review third-party policies before sharing information.

Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from children. If such data is identified, it will be deleted promptly.

Grievance Officer

In compliance with applicable laws, we have appointed a Grievance Officer.

Grievance Officer: Mr. Sandeep Kumar
Company: DARSHIL GREEN ENERGY PRIVATE LIMITED
Email: grievance@darshilgreenenergy.com
Phone: +91 8796044729
Address: 5th Floor, Unit No. 565D, Spaze I Tech Park, Tower-B1, Sector 49, Gurugram, Haryana, 122103

The officer will respond within a reasonable timeframe as required by law.

Your Rights

You may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Restrict certain processing activities

To exercise these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For any questions or concerns:

DARSHIL GREEN ENERGY PRIVATE LIMITED
Email: info@darshilgreenenergy.com
Phone: +91 8796044729
Address: 5th Floor, Unit No. 565D, Spaze I Tech Park, Tower-B1, Sector 49, Gurugram, Haryana, 122103